Child Support Agency Delivers Cutting Edge Customer Support Using Online Chat Technology

Ohio residents don’t have to go any further than their own home computers to learn about child support enforcement in general and their own cases in particular.

Not by painstaking independent research either.

Ohio’s child support enforcement agency holds online chat sessions where general information is disseminated, including answers to participants’ general questions.

Adding to the convenience factor, any child support customer can chat online privately with agency support personnel about their individual cases at other specified times.

The agency also keeps in touch with customers on social networking websites.

Compare that to navigating a voice mail menu only to eventually have a computer-synthesized voice count down your long wait to speak to someone who can help you …

Read more in this Cinncinnati Enquirer article: Online chat for public to learn more about child support.